← All ServicesOngoing Support

Your Salesforce Expert — Without the Full-Time Hire

Get reliable Salesforce admin and developer support on a flexible monthly basis. Faster than hiring, more consistent than a freelancer, and fully accountable.

What You Get

Dedicated Admin Support

Submit a request, get it done — field changes, permissions, reports, user management. Response within 1 business day.

Managed Releases

We plan, build, test, and deploy your Salesforce changes using a proper sandbox-to-production process. No cowboy deployments.

Proactive System Monitoring

We watch for failed batch jobs, governor limit spikes, and broken automations — before they become user-facing problems.

Priority Developer Access

Need a new automation, Apex fix, or integration tweak? You have a developer on call who already knows your org inside and out.

Monthly Summary Reports

Every month: a report of what was done, what's planned next, and any risks or recommendations. Full transparency.

On-Demand Consultation

Bring us into planning sessions or vendor calls. We provide Salesforce expertise when and where you need it.

How It Works

1

Org Onboarding

We review your existing setup, document the current state, and identify any immediate risks or housekeeping work needed before we start.

2

Support Setup

We establish your communication channel, request process, and response SLAs — adapted to how your team actually works.

3

Ongoing Delivery

Monthly cycles of admin tasks and development work, prioritized from your backlog. You always know what's being worked on and what's coming next.

4

Quarterly Reviews

Every quarter, we review what shipped, what's planned, and whether your Salesforce setup still fits your business direction.

Timeline & Investment

Typical Timeline

Month-to-month, no lock-in

Typical Investment

$1,000 – $4,000/month

Billed monthly on actual hours worked. NET 30 — no down payment required. We provide a scope estimate before each billing cycle. 30-day cancellation notice required.

Client Result

Professional Services (30-person firm)Backlog cleared in 6 weeks, stable for 12+ months

A 30-person professional services firm had no in-house Salesforce admin. Changes were piling up, automations were breaking quarterly, and CRM data quality was degrading. On a $2,500/month retainer, we cleared the backlog in 6 weeks, implemented monthly release cycles, and became their de-facto Salesforce team. Twelve months later, the system runs cleaner than when it was first implemented — and the internal team now self-serves basic changes.

Common Questions

Can we cancel month-to-month?

Yes. We ask for 30 days notice so we can hand off documentation cleanly and ensure continuity for your team.

How do we submit requests?

We set up whatever channel works for your team — Slack, email, a shared task board. We adapt to you, not the other way around.

What is the response time?

For standard admin tasks: 1 business day. For broken automations or production issues: same day, within hours.

Does the plan include development work?

Admin-only plans cover configuration, reports, and user management. Plans from $3,500/month include Apex development, flow builds, and integration work.

What happens when we outgrow a retainer?

You can upgrade your plan at any time. Many clients start with admin support and add developer capacity as their Salesforce needs grow.

Ready to Get Started?

Book a free 30-minute consultation. No commitment required.